Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing and using the Spatial Diagnosis website (orderrootcause.info) and its associated diagnostic tools, curated maker collections, and ordering services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use this site. Your continued use of the site constitutes your acceptance of these terms as they may be updated from time to time.
2. Description of Service
Spatial Diagnosis provides a diagnostic platform designed to help homeowners identify storage dysfunction patterns in their living spaces and connect them with artisan-crafted storage solutions. Our service includes:
- Room-type assessment tools to diagnose spatial disorganization
- Curated collections of handcrafted storage solutions from verified makers
- Detailed solution pathways matched to specific room dysfunction patterns
- Information about maker selection criteria and product care protocols
- Ordering and communication services to facilitate connections between homeowners and artisans
We are a diagnostic and matching platform. We do not manufacture products ourselves; we connect you with independent artisan makers whose work we have evaluated for durability, design, and functional fit.
3. Permitted Use
You agree to use this site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the site. Prohibited behavior includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content
- Disrupting the normal flow of dialogue within our site
- Attempting to gain unauthorized access to our systems or data
- Copying, reproducing, or republishing diagnostic content, maker profiles, or solution pathways without written permission
- Using automated tools, bots, or scrapers to extract site content or user data
- Impersonating any person or entity or misrepresenting your affiliation with a person or entity
4. Intellectual Property Rights
All content on the Spatial Diagnosis website—including but not limited to diagnostic frameworks, assessment tools, solution pathway descriptions, photography, written guidance, design layouts, and curated maker collections—is the intellectual property of Spatial Diagnosis or its content providers and is protected by copyright and other intellectual property laws applicable in Turkey and internationally.
You may view and print individual pages for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content from this site without explicit written permission from Spatial Diagnosis.
Maker names, product images, and artisan descriptions are provided with permission from the makers themselves. Any use of maker information for commercial purposes or in a manner that misrepresents the maker's work is prohibited.
5. User-Generated Content
If you submit any content to Spatial Diagnosis—including diagnostic responses, feedback, reviews, photographs, or communications—you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display that content in connection with our service. You represent and warrant that you own or have the right to submit such content and that it does not violate any third-party rights.
6. Accuracy of Information
We strive to ensure that all diagnostic guidance, maker information, product descriptions, and care protocols on our site are accurate and current. However, we do not warrant that all information is error-free or complete. Maker availability, pricing, and product specifications may change without notice. We recommend contacting makers directly to confirm details before placing an order.
7. Maker Independence and Liability
Spatial Diagnosis curates and recommends artisan makers based on our assessment of their craftsmanship, durability, and functional design. However, makers operate as independent businesses. We do not control their production, pricing, delivery, or customer service. Any transaction, dispute, or issue arising between you and a maker is between you and that maker directly. Spatial Diagnosis is not liable for:
- Product quality, defects, or failure to meet expectations
- Delivery delays or shipping damage
- Maker communication or responsiveness
- Refund or return policies (which are set by individual makers)
- Any injury or damage caused by products purchased through our platform
8. Disclaimers
As-Is Basis: The Spatial Diagnosis website and all diagnostic tools, content, and services are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
No Guarantee of Results: While our diagnostic approach is grounded in functional design principles and material durability, we do not guarantee that any recommended solution will permanently solve your storage challenges. Successful organization depends on your ongoing effort, maintenance, and commitment to the care protocols we provide. We make no claim that following our recommendations will result in lasting order without your participation.
Third-Party Content: We are not responsible for the accuracy, legality, or appropriateness of content on external websites, including maker websites or social media pages linked from our site.
9. Limitation of Liability
To the fullest extent permitted by Turkish law, Spatial Diagnosis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the site, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these terms or your use of the site shall not exceed the amount you have paid to Spatial Diagnosis in the twelve months preceding the claim, or if you have not made any payment, shall be limited to a nominal amount.
10. Indemnification
You agree to indemnify, defend, and hold harmless Spatial Diagnosis, its owners, employees, agents, and service providers from any and all claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from or related to:
- Your use of the site or violation of these terms
- Your infringement of any intellectual property or other right of any person or entity
- Your interaction with a maker or dispute over a product or service
- Any content you submit to the site
11. Links and Third-Party Sites
Our site may contain links to third-party websites, including maker websites, social media pages, and external resources. We do not endorse, control, or assume responsibility for the content, accuracy, or practices of these external sites. Your use of third-party sites is at your own risk and subject to their terms and privacy policies.
12. Modifications to the Site and Terms
Spatial Diagnosis reserves the right to modify, suspend, or discontinue the site or any part of it at any time without notice. We also reserve the right to update these Terms of Service at any time. Your continued use of the site following any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.
13. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be subject to the jurisdiction of the courts located in Gaziosmanpaşa, Marmara Region, Turkey. By using this site, you consent to the exclusive jurisdiction and venue of these courts.
14. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, shall be severed. The remaining provisions shall continue in full force and effect.
15. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Spatial Diagnosis regarding your use of the site and supersede all prior negotiations, representations, and agreements, whether written or oral.
16. Contact Us
If you have questions about these Terms of Service, wish to report a violation, or need to contact us regarding your use of the site, please reach out:
Spatial Diagnosis
Email: hello@orderrootcause.info
Phone: +90 526 203 50 31
Gaziosmanpaşa, Marmara Region, Turkey